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FOREWORD, Jon Pyke, Chair WfMC, United Kingdom INTRODUCTION, Layna Fischer, Executive Director, Workflow Management Coalition, United States SECTION 1—THE WORLD OF WORKFLOW AND BPM * BPM IN CONTEXT: NOW AND IN THE FUTURE, Jon Pyke, WfMC Chair, United Kingdom * PRACTICAL LESSONS IN MANAGING REAL BPM INNOVATION, Fred van Leeuwen, DCE Consultants, Netherlands * WORKFLOW—THE COMPLIANCE PROJECT ENGINE, Arnaud Bezancon, Advantys, France * BUSINESS PROCESS MANAGEMENT FOR SIX SIGMA PROJECTS, Dr. Setrag Khoshafian, Pegasystems Inc., USA * EMPLOYING WORKFLOW TO DRIVE A COMPREHENSIVE AUDIT OF ENTERPRISE IDENTITY MANAGEMENT, Rami Elron, BMC Software, Israel * USING BPM TO MANAGE RISKS IN FINANCIAL SERVICES FIRMS, Sheila Donohue, CRIF Decision Solutions, Italy * EXCEPTION-BASED DYNAMIC SERVICE COORDINATION FRAMEWORK FOR WEB SERVICES, Dr. Dongsoo Han, Sungjoon Park, Information and Communications University, Korea * APPLYING KNOWLEDGE MANAGEMENT TO EXPLOIT THE POTENTIAL OF INFORMATION STORED IN A BUSINESS PROCESS MANAGEMENT SYSTEM (BPMS), Juan J. Moreno, Lithium Software/ Universidad Católica Uruguay; Luis Joyanes, Universidad Pontificia de Salamanca, Spain * USE AND DISCARD OF WORKFLOW SYSTEMS, Tadeu Cruz, TRCR Knowledge, Brazil * A WORKFLOW IMPLEMENTATION SUPPORTING THE COMMERCIAL SHIP DESIGN PROCESS, Ole Christian Astrup and Espen Wøien, DNV Software, Korea * BRIDGING PAPER AND DIGITAL WORKFLOWS (A CASE STUDY), Steve Rotter, Adobe Systems Inc. USA * THE POSSIBILITY AND REALITY OF MASSIVELY PARALLEL WORKFLOW IMPLEMENTATIONS (A CASE STUDY), Kevin Erickson, Noridian Administrative Services, LLC. USA, Michael Hurley, Green Square, Inc. USA * GROWTH IN BUSINESS PROCESS MANAGEMENT SUITES IN GREATER CHINA, Linus K. Chow; Charles Choy Wing-Chiu and Carrine Wong * THE KEYS TO BPM PROJECT SUCCESS, Derek Miers, Enix Consulting Ltd., United Kingdom SECTION 2—STANDARDS * XPDL 2.0: INTEGRATING PROCESS INTERCHANGE AND BPMN, Robert M. Shapiro, Global 360, USA * PROGRAMMING IN XPDL, Saša Bojani?, Vladimir Puškaš, Zoran Milakovi?, Together Teamlösungen, Austria * FROM BPMN DIRECTLY TO IMPLEMENTATION-THE GRAPHICAL WAY, Heinz Lienhard and Bruno Bütler, ivyTeam-SORECOGroup, Switzerland * WORKFLOW MINING: DEFINITIONS, TECHNIQUES, AND FUTURE DIRECTIONS, Clarence A. Ellis, University of Colorado, Boulder, USA; Kwang-Hoon Kim, Kyonggi University, Korea; Aubrey J. Rembert, University of Colorado, Boulder, USA * BUSINESS INTEGRATION USING STATE BASED ASYNCHRONOUS SERVICES, Alan McNamara, Badja Consulting and Dr. M. Ali Chishti, Defence Housing Authority, Australia * TOWARD WORKFLOW BLOCK ACTIVITY PATTERNS FOR REUSE IN WORKFLOW DESIGN, Lucinéia Heloisa Thom, Cirano Iochpe; Federal University of Rio Grande do Sul, Brazil; Vinícius Amaral, Daniel Viero, iProcess, Brazil * USING PROCESS EXECUTION DATA IN APPLICATION SUPPORT, Udhai Reddy, Infosys Technologies, India * CONSTRUCTING A WORKFLOW APPLICATION SYSTEM TO CONDUCT CMMI PROCESSES IN SOFTWARE DEVELOPMENT TEAMS, Dr. Yang Chi-Tsai, Flowring, Taiwan SECTION 3—DIRECTORIES AND APPENDICES * WfMC Structure and Membership Information * Appendix—Membership Directory * Appendix-Officers and Fellows * Appendix—Author Biographies

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